Support Request Form

Add this minimal HTML support request form to your website to streamline the way customers ask for help.
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HTML HTML Copy Copy
<form action="https://formspree.io/f/{FORM_ID}" class="fs-form" target="_top" method="POST" > <fieldset> <legend class="fs-fieldset-title">Contact Information</legend> <div class="fs-field"> <label class="fs-label" for="full-name">Full Name</label> <input class="fs-input" id="full-name" name="full-name" placeholder="Enter your full name" required /> </div> <div class="fs-field"> <label class="fs-label" for="email-address">Email Address</label> <input class="fs-input" id="email-address" name="email-address" placeholder="Enter your email address" required /> </div> </fieldset> <fieldset> <legend class="fs-fieldset-title">Support Request Details</legend> <div class="fs-field"> <label class="fs-label" for="support-type">Type of Support Needed</label> <select class="fs-select" id="support-type" name="support-type" required> <option value="technical-issue">Technical Issue</option> <option value="billing-inquiry">Billing Inquiry</option> <option value="account-help">Account Help</option> <option value="general-question">General Question</option> </select> </div> <div class="fs-field"> <label class="fs-label" for="subject-of-request"> Subject of Request </label> <input class="fs-input" id="subject-of-request" name="subject-of-request" placeholder="Enter the subject of your request" required /> </div> <div class="fs-field col-span-full"> <label class="fs-label" for="detailed-description"> Detailed Description of the Issue or Request </label> <textarea class="fs-textarea" id="detailed-description" name="detailed-description" placeholder="Provide a detailed description" required ></textarea> </div> <div class="fs-field"> <label class="fs-label" for="product-or-service"> Product or Service Related To </label> <input class="fs-input" id="product-or-service" name="product-or-service" placeholder="Enter the related product or service" /> </div> <div class="fs-field"> <label class="fs-label" for="attachment"> Attachment (Screenshots, Error Logs, etc.) </label> <input class="fs-input" id="attachment" name="attachment" placeholder="Add a link after uploading files to Google Drive, Dropbox, etc." /> </div> <div class="fs-field"> <label class="fs-label" for="device-browser-info"> Device / Browser Information (if applicable) </label> <input class="fs-input" id="device-browser-info" name="device-browser-info" placeholder="e.g., iPhone 14, Chrome v112" /> </div> <div class="fs-field"> <label class="fs-label" for="best-time-to-reach"> Best Time to Reach You (optional) </label> <input class="fs-input" id="best-time-to-reach" name="best-time-to-reach" placeholder="e.g., Weekdays 2-5 PM" /> </div> <div class="fs-button-group"> <button class="fs-button" type="submit">Submit</button> </div> </fieldset> </form> Show more
CSS CSS Copy Copy
@import url("https://fonts.googleapis.com/css2?family=Nunito+Sans:ital,opsz,wght@0,6..12,200..1000;1,6..12,200..1000&family=Open+Sans:ital,wght@0,300..800;1,300..800&display=swap"); /** Variables **/ :root { --color-background: #cbd5e1; --color-background-alt: #8ec6ff; --color-border-active: #173db6; --color-border-default: #94a3b8; --color-highlight: #8ec6ff; --color-primary: #144be1; --color-primary-active: #19388f; --color-text-default: #0f172a; --color-text-muted: #475569; --font-family-body: "Open Sans", sans-serif; --font-family-display: "Nunito Sans", sans-serif; } /** Base **/ *, ::before, ::after { box-sizing: border-box; } * { border: 0; margin: 0; padding: 0; } body { -webkit-font-smoothing: antialiased; font-family: var(--font-family-body); font-optical-sizing: auto; font-style: normal; } button, input, optgroup, select, textarea { font-family: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 100%; font-weight: inherit; line-height: inherit; color: inherit; margin: 0; padding: 0; } [type="checkbox"], [type="radio"], [type="range"] { appearance: none; flex-shrink: 0; padding: 0; user-select: none; } [type="checkbox"]:focus, [type="radio"]:focus, [type="range"]:focus { outline: none; } /** Components **/ .fs-form { display: grid; row-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) { column-gap: 1.5rem; grid-template-columns: 1fr 1fr; } fieldset { display: grid; margin: 1.5rem 0; row-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) fieldset { column-gap: 1.5rem; grid-template-columns: 1fr 1fr; grid-column: 1 / -1; } .fs-fieldset-title { color: var(--color-text-default); font-family: var(--font-family-display); font-size: 1.25rem; font-weight: 500; line-height: 1.75rem; margin-bottom: 1.5rem; grid-column: 1 / -1; } .fs-field { display: flex; flex-direction: column; row-gap: 0.375rem; } .fs-label { color: var(--color-text-default); display: block; font-family: var(--font-family-display); font-size: 0.875rem; font-weight: 500; line-height: 1.25rem; } .fs-description { color: var(--color-text-muted); display: block; font-size: 0.875rem; line-height: 1.25rem; } .fs-button-group { display: flex; flex-direction: row-reverse; column-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) .fs-button-group { grid-column: 1 / -1; } .fs-button { background-color: var(--color-primary); border-radius: 0.375rem; color: white; cursor: pointer; font-size: 0.875rem; font-weight: 500; line-height: 1rem; padding: 1rem 2rem; transition-duration: 200ms; transition-property: background-color; transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1); } .fs-button:hover { background-color: var(--color-primary-active); } .fs-button:focus-visible { background-color: var(--color-primary-active); outline: 3px solid var(--color-highlight); } .fs-input, .fs-select { appearance: none; border-radius: 0.375rem; border-width: 0; box-shadow: var(--color-border-default) 0 0 0 1px inset; color: var(--color-text-default); font-size: 1rem; height: 2.5rem; line-height: 1.5rem; outline: none; padding-left: 0.75rem; padding-right: 0.75rem; } .fs-input:focus-visible, .fs-select:focus-visible { box-shadow: var(--color-border-active) 0 0 0 1.5px inset; outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-input::placeholder { color: var(--color-text-muted); } .fs-checkbox-group, .fs-radio-group { display: flex; flex-direction: column; row-gap: 0.5rem; } .fs-checkbox-field, .fs-radio-field { column-gap: 0.5rem; display: flex; } :is(.fs-checkbox-field, .fs-radio-field) .fs-label + .fs-description { margin-top: 0.125rem; } .fs-checkbox-wrapper, .fs-radio-wrapper { align-items: center; display: flex; height: 1.25rem; } .fs-checkbox, .fs-radio { background-color: #fff; border: 1px solid var(--color-text-default); height: 1rem; width: 1rem; } .fs-checkbox { border-radius: 0.25rem; } .fs-radio { border-radius: 100%; } .fs-checkbox:checked, .fs-radio:checked { background-color: var(--color-primary); background-position: center; background-repeat: no-repeat; background-size: 100% 100%; border-color: transparent; } .fs-checkbox:checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M12.207 4.793a1 1 0 010 1.414l-5 5a1 1 0 01-1.414 0l-2-2a1 1 0 011.414-1.414L6.5 9.086l4.293-4.293a1 1 0 011.414 0z'/%3e%3c/svg%3e"); } .fs-radio:checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3ccircle cx='8' cy='8' r='3'/%3e%3c/svg%3e"); } .fs-checkbox:focus-visible, .fs-radio:focus-visible { outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-select { background-color: #fff; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e"); background-position: right 0.5rem center; background-repeat: no-repeat; background-size: 1.5em 1.5em; padding-right: 2.5rem; } .fs-slider { background: transparent; cursor: pointer; height: 1.25rem; width: 100%; } .fs-slider::-moz-range-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-webkit-slider-runnable-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-moz-range-thumb { background-color: var(--color-primary); border: none; /* Removes extra border that FF applies */ border-radius: 50%; height: 1.25rem; width: 1.25rem; } .fs-slider::-webkit-slider-thumb { appearance: none; background-color: var(--color-primary); border-radius: 50%; height: 1.25rem; margin-top: -0.375rem; /* Centers thumb on the track */ width: 1.25rem; } .fs-slider:focus-visible::-moz-range-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-slider:focus-visible::-webkit-slider-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-switch { background-color: var(--color-background-alt); background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='-4 -4 8 8'%3e%3ccircle r='3' fill='white'/%3e%3c/svg%3e"); background-position: left center; background-repeat: no-repeat; border-radius: 1.5rem; cursor: pointer; height: 1.5rem; transition-duration: 200ms; transition-property: background-color, background-position; transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1); width: 2.75rem; } .fs-switch:checked { background-color: var(--color-primary); background-position: right center; } .fs-switch:focus-visible { outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-textarea { appearance: none; border-radius: 0.375rem; border-width: 0; box-shadow: var(--color-border-default) 0 0 0 1px inset; color: var(--color-primary); font-size: 1rem; line-height: 1.5rem; outline: none; padding: 0.5rem 0.75rem; resize: vertical; } .fs-textarea:focus-visible { box-shadow: var(--color-border-active) 0 0 0 1.5px inset; outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-textarea::placeholder { color: var(--color-text-muted); } /** Utilities **/ .col-span-full { grid-column: 1 / -1; } Show more
        
HTML HTML/Tailwind Copy Copy
<form action="https://formspree.io/f/{FORM_ID}" class="grid gap-y-6" target="_top" method="POST" > <fieldset> <legend class="col-span-full mb-6 font-[family-name:--font-family-display] text-xl font-medium text-[--color-text-default]" > Contact Information </legend> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="full-name" > Full Name </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="full-name" name="full-name" placeholder="Enter your full name" required /> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="email-address" > Email Address </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="email-address" name="email-address" placeholder="Enter your email address" required /> </div> </fieldset> <fieldset> <legend class="col-span-full mb-6 font-[family-name:--font-family-display] text-xl font-medium text-[--color-text-default]" > Support Request Details </legend> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="support-type" > Type of Support Needed </label> <select class="bg-caret-down h-10 appearance-none rounded-md border-0 bg-white bg-[size:1.5em_1.5em] bg-[position:right_0.5rem_center] bg-no-repeat px-3 pe-10 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="support-type" name="support-type" required > <option value="technical-issue">Technical Issue</option> <option value="billing-inquiry">Billing Inquiry</option> <option value="account-help">Account Help</option> <option value="general-question">General Question</option> </select> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="subject-of-request" > Subject of Request </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="subject-of-request" name="subject-of-request" placeholder="Enter the subject of your request" required /> </div> <div class="col-span-full flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="detailed-description" > Detailed Description of the Issue or Request </label> <textarea class="resize-y appearance-none rounded-md border-0 px-3 py-2 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="detailed-description" name="detailed-description" placeholder="Provide a detailed description" required ></textarea> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="product-or-service" > Product or Service Related To </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="product-or-service" name="product-or-service" placeholder="Enter the related product or service" /> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="attachment" > Attachment (Screenshots, Error Logs, etc.) </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="attachment" name="attachment" placeholder="Add a link after uploading files to Google Drive, Dropbox, etc." /> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="device-browser-info" > Device / Browser Information (if applicable) </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="device-browser-info" name="device-browser-info" placeholder="e.g., iPhone 14, Chrome v112" /> </div> <div class="flex flex-col gap-y-1.5"> <label class="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" for="best-time-to-reach" > Best Time to Reach You (optional) </label> <input class="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="best-time-to-reach" name="best-time-to-reach" placeholder="e.g., Weekdays 2-5 PM" /> </div> <div class="flex flex-row-reverse gap-x-6"> <button class="cursor-pointer rounded-md bg-[--color-primary] px-8 py-4 text-sm font-medium leading-4 text-white transition-colors duration-200 hover:bg-[--color-primary-active] focus-visible:bg-[--color-primary-active] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-[--color-highlight]" type="submit" > Submit </button> </div> </fieldset> </form> Show more
CSS CSS Copy Copy
@import url("https://fonts.googleapis.com/css2?family=Nunito+Sans:ital,opsz,wght@0,6..12,200..1000;1,6..12,200..1000&family=Open+Sans:ital,wght@0,300..800;1,300..800&display=swap"); @tailwind base; @tailwind components; @tailwind utilities; @layer base { :root { --color-background: #cbd5e1; --color-background-alt: #8ec6ff; --color-border-active: #173db6; --color-border-default: #94a3b8; --color-highlight: #8ec6ff; --color-primary: #144be1; --color-primary-active: #19388f; --color-text-default: #0f172a; --color-text-muted: #475569; --font-family-body: "Open Sans", sans-serif; --font-family-display: "Nunito Sans", sans-serif; } *, ::before, ::after { box-sizing: border-box; } * { border: 0; margin: 0; padding: 0; } body { -webkit-font-smoothing: antialiased; font-family: var(--font-family-body); font-optical-sizing: auto; font-style: normal; } button, input, optgroup, select, textarea { font-family: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 100%; font-weight: inherit; line-height: inherit; color: inherit; margin: 0; padding: 0; } [type="checkbox"], [type="radio"], [type="range"] { appearance: none; flex-shrink: 0; padding: 0; user-select: none; } [type="checkbox"]:focus, [type="radio"]:focus, [type="range"]:focus { outline: none; } } @layer components { .fs-slider { background: transparent; cursor: pointer; height: 1.25rem; width: 100%; } .fs-slider::-moz-range-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-webkit-slider-runnable-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-moz-range-thumb { background-color: var(--color-primary); border: none; /* Removes extra border that FF applies */ border-radius: 50%; height: 1.25rem; width: 1.25rem; } .fs-slider::-webkit-slider-thumb { appearance: none; background-color: var(--color-primary); border-radius: 50%; height: 1.25rem; margin-top: -0.375rem; /* Centers thumb on the track */ width: 1.25rem; } .fs-slider:focus-visible::-moz-range-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-slider:focus-visible::-webkit-slider-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } } @layer utilities { .bg-caret-down { background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e"); } .bg-checkbox-checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M12.207 4.793a1 1 0 010 1.414l-5 5a1 1 0 01-1.414 0l-2-2a1 1 0 011.414-1.414L6.5 9.086l4.293-4.293a1 1 0 011.414 0z'/%3e%3c/svg%3e"); } .bg-radio-checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3ccircle cx='8' cy='8' r='3'/%3e%3c/svg%3e"); } .bg-switch-thumb { background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='-4 -4 8 8'%3e%3ccircle r='3' fill='white'/%3e%3c/svg%3e"); } } Show more
        
HTML React Copy Copy
// Make sure to run npm install @formspree/react // For more help visit https://formspr.ee/react-help import React from "react"; import { useForm, ValidationError } from "@formspree/react"; export function ExampleForm() { const [state, handleSubmit] = useForm("FORM_ID"); if (state.succeeded) { return <p>Thanks for joining!</p>; } return ( <form className="fs-form" onSubmit={handleSubmit}> <fieldset> <legend className="fs-fieldset-title">Contact Information</legend> <div className="fs-field"> <label className="fs-label" htmlFor="full-name"> Full Name </label> <input className="fs-input" id="full-name" name="full-name" placeholder="Enter your full name" required /> </div> <div className="fs-field"> <label className="fs-label" htmlFor="email-address"> Email Address </label> <input className="fs-input" id="email-address" name="email-address" placeholder="Enter your email address" required /> </div> </fieldset> <fieldset> <legend className="fs-fieldset-title">Support Request Details</legend> <div className="fs-field"> <label className="fs-label" htmlFor="support-type"> Type of Support Needed </label> <select className="fs-select" id="support-type" name="support-type" required > <option value="technical-issue">Technical Issue</option> <option value="billing-inquiry">Billing Inquiry</option> <option value="account-help">Account Help</option> <option value="general-question">General Question</option> </select> </div> <div className="fs-field"> <label className="fs-label" htmlFor="subject-of-request"> Subject of Request </label> <input className="fs-input" id="subject-of-request" name="subject-of-request" placeholder="Enter the subject of your request" required /> </div> <div className="fs-field col-span-full"> <label className="fs-label" htmlFor="detailed-description"> Detailed Description of the Issue or Request </label> <textarea className="fs-textarea" id="detailed-description" name="detailed-description" placeholder="Provide a detailed description" required /> </div> <div className="fs-field"> <label className="fs-label" htmlFor="product-or-service"> Product or Service Related To </label> <input className="fs-input" id="product-or-service" name="product-or-service" placeholder="Enter the related product or service" /> </div> <div className="fs-field"> <label className="fs-label" htmlFor="attachment"> Attachment (Screenshots, Error Logs, etc.) </label> <input className="fs-input" id="attachment" name="attachment" placeholder="Add a link after uploading files to Google Drive, Dropbox, etc." /> </div> <div className="fs-field"> <label className="fs-label" htmlFor="device-browser-info"> Device / Browser Information (if applicable) </label> <input className="fs-input" id="device-browser-info" name="device-browser-info" placeholder="e.g., iPhone 14, Chrome v112" /> </div> <div className="fs-field"> <label className="fs-label" htmlFor="best-time-to-reach"> Best Time to Reach You (optional) </label> <input className="fs-input" id="best-time-to-reach" name="best-time-to-reach" placeholder="e.g., Weekdays 2-5 PM" /> </div> <div class="fs-button-group"> <button className="fs-button" type="submit"> Submit </button> </div> </fieldset> </form> ); } Show more
CSS CSS Copy Copy
@import url("https://fonts.googleapis.com/css2?family=Nunito+Sans:ital,opsz,wght@0,6..12,200..1000;1,6..12,200..1000&family=Open+Sans:ital,wght@0,300..800;1,300..800&display=swap"); /** Variables **/ :root { --color-background: #cbd5e1; --color-background-alt: #8ec6ff; --color-border-active: #173db6; --color-border-default: #94a3b8; --color-highlight: #8ec6ff; --color-primary: #144be1; --color-primary-active: #19388f; --color-text-default: #0f172a; --color-text-muted: #475569; --font-family-body: "Open Sans", sans-serif; --font-family-display: "Nunito Sans", sans-serif; } /** Base **/ *, ::before, ::after { box-sizing: border-box; } * { border: 0; margin: 0; padding: 0; } body { -webkit-font-smoothing: antialiased; font-family: var(--font-family-body); font-optical-sizing: auto; font-style: normal; } button, input, optgroup, select, textarea { font-family: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 100%; font-weight: inherit; line-height: inherit; color: inherit; margin: 0; padding: 0; } [type="checkbox"], [type="radio"], [type="range"] { appearance: none; flex-shrink: 0; padding: 0; user-select: none; } [type="checkbox"]:focus, [type="radio"]:focus, [type="range"]:focus { outline: none; } /** Components **/ .fs-form { display: grid; row-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) { column-gap: 1.5rem; grid-template-columns: 1fr 1fr; } fieldset { display: grid; margin: 1.5rem 0; row-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) fieldset { column-gap: 1.5rem; grid-template-columns: 1fr 1fr; grid-column: 1 / -1; } .fs-fieldset-title { color: var(--color-text-default); font-family: var(--font-family-display); font-size: 1.25rem; font-weight: 500; line-height: 1.75rem; margin-bottom: 1.5rem; grid-column: 1 / -1; } .fs-field { display: flex; flex-direction: column; row-gap: 0.375rem; } .fs-label { color: var(--color-text-default); display: block; font-family: var(--font-family-display); font-size: 0.875rem; font-weight: 500; line-height: 1.25rem; } .fs-description { color: var(--color-text-muted); display: block; font-size: 0.875rem; line-height: 1.25rem; } .fs-button-group { display: flex; flex-direction: row-reverse; column-gap: 1.5rem; } .fs-form:where(.fs-layout__2-column) .fs-button-group { grid-column: 1 / -1; } .fs-button { background-color: var(--color-primary); border-radius: 0.375rem; color: white; cursor: pointer; font-size: 0.875rem; font-weight: 500; line-height: 1rem; padding: 1rem 2rem; transition-duration: 200ms; transition-property: background-color; transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1); } .fs-button:hover { background-color: var(--color-primary-active); } .fs-button:focus-visible { background-color: var(--color-primary-active); outline: 3px solid var(--color-highlight); } .fs-input, .fs-select { appearance: none; border-radius: 0.375rem; border-width: 0; box-shadow: var(--color-border-default) 0 0 0 1px inset; color: var(--color-text-default); font-size: 1rem; height: 2.5rem; line-height: 1.5rem; outline: none; padding-left: 0.75rem; padding-right: 0.75rem; } .fs-input:focus-visible, .fs-select:focus-visible { box-shadow: var(--color-border-active) 0 0 0 1.5px inset; outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-input::placeholder { color: var(--color-text-muted); } .fs-checkbox-group, .fs-radio-group { display: flex; flex-direction: column; row-gap: 0.5rem; } .fs-checkbox-field, .fs-radio-field { column-gap: 0.5rem; display: flex; } :is(.fs-checkbox-field, .fs-radio-field) .fs-label + .fs-description { margin-top: 0.125rem; } .fs-checkbox-wrapper, .fs-radio-wrapper { align-items: center; display: flex; height: 1.25rem; } .fs-checkbox, .fs-radio { background-color: #fff; border: 1px solid var(--color-text-default); height: 1rem; width: 1rem; } .fs-checkbox { border-radius: 0.25rem; } .fs-radio { border-radius: 100%; } .fs-checkbox:checked, .fs-radio:checked { background-color: var(--color-primary); background-position: center; background-repeat: no-repeat; background-size: 100% 100%; border-color: transparent; } .fs-checkbox:checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M12.207 4.793a1 1 0 010 1.414l-5 5a1 1 0 01-1.414 0l-2-2a1 1 0 011.414-1.414L6.5 9.086l4.293-4.293a1 1 0 011.414 0z'/%3e%3c/svg%3e"); } .fs-radio:checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3ccircle cx='8' cy='8' r='3'/%3e%3c/svg%3e"); } .fs-checkbox:focus-visible, .fs-radio:focus-visible { outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-select { background-color: #fff; background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e"); background-position: right 0.5rem center; background-repeat: no-repeat; background-size: 1.5em 1.5em; padding-right: 2.5rem; } .fs-slider { background: transparent; cursor: pointer; height: 1.25rem; width: 100%; } .fs-slider::-moz-range-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-webkit-slider-runnable-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-moz-range-thumb { background-color: var(--color-primary); border: none; /* Removes extra border that FF applies */ border-radius: 50%; height: 1.25rem; width: 1.25rem; } .fs-slider::-webkit-slider-thumb { appearance: none; background-color: var(--color-primary); border-radius: 50%; height: 1.25rem; margin-top: -0.375rem; /* Centers thumb on the track */ width: 1.25rem; } .fs-slider:focus-visible::-moz-range-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-slider:focus-visible::-webkit-slider-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-switch { background-color: var(--color-background-alt); background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='-4 -4 8 8'%3e%3ccircle r='3' fill='white'/%3e%3c/svg%3e"); background-position: left center; background-repeat: no-repeat; border-radius: 1.5rem; cursor: pointer; height: 1.5rem; transition-duration: 200ms; transition-property: background-color, background-position; transition-timing-function: cubic-bezier(0.4, 0, 0.2, 1); width: 2.75rem; } .fs-switch:checked { background-color: var(--color-primary); background-position: right center; } .fs-switch:focus-visible { outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-textarea { appearance: none; border-radius: 0.375rem; border-width: 0; box-shadow: var(--color-border-default) 0 0 0 1px inset; color: var(--color-primary); font-size: 1rem; line-height: 1.5rem; outline: none; padding: 0.5rem 0.75rem; resize: vertical; } .fs-textarea:focus-visible { box-shadow: var(--color-border-active) 0 0 0 1.5px inset; outline: 3px solid var(--color-highlight); outline-offset: 0; } .fs-textarea::placeholder { color: var(--color-text-muted); } /** Utilities **/ .col-span-full { grid-column: 1 / -1; } Show more
        
HTML React/Tailwind Copy Copy
// Make sure to run npm install @formspree/react // For more help visit https://formspr.ee/react-help import React from "react"; import { useForm, ValidationError } from "@formspree/react"; export function ExampleForm() { const [state, handleSubmit] = useForm("FORM_ID"); if (state.succeeded) { return <p>Thanks for joining!</p>; } return ( <form className="grid gap-y-6" onSubmit={handleSubmit}> <fieldset> <legend className="col-span-full mb-6 font-[family-name:--font-family-display] text-xl font-medium text-[--color-text-default]"> Contact Information </legend> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="full-name" > Full Name </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="full-name" name="full-name" placeholder="Enter your full name" required /> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="email-address" > Email Address </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="email-address" name="email-address" placeholder="Enter your email address" required /> </div> </fieldset> <fieldset> <legend className="col-span-full mb-6 font-[family-name:--font-family-display] text-xl font-medium text-[--color-text-default]"> Support Request Details </legend> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="support-type" > Type of Support Needed </label> <select className="bg-caret-down h-10 appearance-none rounded-md border-0 bg-white bg-[size:1.5em_1.5em] bg-[position:right_0.5rem_center] bg-no-repeat px-3 pe-10 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="support-type" name="support-type" required > <option value="technical-issue">Technical Issue</option> <option value="billing-inquiry">Billing Inquiry</option> <option value="account-help">Account Help</option> <option value="general-question">General Question</option> </select> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="subject-of-request" > Subject of Request </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="subject-of-request" name="subject-of-request" placeholder="Enter the subject of your request" required /> </div> <div className="col-span-full flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="detailed-description" > Detailed Description of the Issue or Request </label> <textarea className="resize-y appearance-none rounded-md border-0 px-3 py-2 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="detailed-description" name="detailed-description" placeholder="Provide a detailed description" required /> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="product-or-service" > Product or Service Related To </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="product-or-service" name="product-or-service" placeholder="Enter the related product or service" /> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="attachment" > Attachment (Screenshots, Error Logs, etc.) </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="attachment" name="attachment" placeholder="Add a link after uploading files to Google Drive, Dropbox, etc." /> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="device-browser-info" > Device / Browser Information (if applicable) </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="device-browser-info" name="device-browser-info" placeholder="e.g., iPhone 14, Chrome v112" /> </div> <div className="flex flex-col gap-y-1.5"> <label className="block font-[family-name:--font-family-display] text-sm font-medium text-[--color-text-default]" htmlFor="best-time-to-reach" > Best Time to Reach You (optional) </label> <input className="h-10 appearance-none rounded-md border-0 px-3 text-[--color-text-default] outline-none ring-1 ring-inset ring-[--color-border-default] placeholder:text-[--color-text-muted] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-offset-0 focus-visible:outline-[--color-highlight] focus-visible:ring-[1.5px] focus-visible:ring-inset focus-visible:ring-[--color-border-active]" id="best-time-to-reach" name="best-time-to-reach" placeholder="e.g., Weekdays 2-5 PM" /> </div> <div class="flex flex-row-reverse gap-x-6"> <button className="cursor-pointer rounded-md bg-[--color-primary] px-8 py-4 text-sm font-medium leading-4 text-white transition-colors duration-200 hover:bg-[--color-primary-active] focus-visible:bg-[--color-primary-active] focus-visible:outline focus-visible:outline-[3px] focus-visible:outline-[--color-highlight]" type="submit" > Submit </button> </div> </fieldset> </form> ); } Show more
CSS CSS Copy Copy
@import url("https://fonts.googleapis.com/css2?family=Nunito+Sans:ital,opsz,wght@0,6..12,200..1000;1,6..12,200..1000&family=Open+Sans:ital,wght@0,300..800;1,300..800&display=swap"); @tailwind base; @tailwind components; @tailwind utilities; @layer base { :root { --color-background: #cbd5e1; --color-background-alt: #8ec6ff; --color-border-active: #173db6; --color-border-default: #94a3b8; --color-highlight: #8ec6ff; --color-primary: #144be1; --color-primary-active: #19388f; --color-text-default: #0f172a; --color-text-muted: #475569; --font-family-body: "Open Sans", sans-serif; --font-family-display: "Nunito Sans", sans-serif; } *, ::before, ::after { box-sizing: border-box; } * { border: 0; margin: 0; padding: 0; } body { -webkit-font-smoothing: antialiased; font-family: var(--font-family-body); font-optical-sizing: auto; font-style: normal; } button, input, optgroup, select, textarea { font-family: inherit; font-feature-settings: inherit; font-variation-settings: inherit; font-size: 100%; font-weight: inherit; line-height: inherit; color: inherit; margin: 0; padding: 0; } [type="checkbox"], [type="radio"], [type="range"] { appearance: none; flex-shrink: 0; padding: 0; user-select: none; } [type="checkbox"]:focus, [type="radio"]:focus, [type="range"]:focus { outline: none; } } @layer components { .fs-slider { background: transparent; cursor: pointer; height: 1.25rem; width: 100%; } .fs-slider::-moz-range-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-webkit-slider-runnable-track { background-color: var(--color-background); border-radius: 0.5rem; height: 0.5rem; } .fs-slider::-moz-range-thumb { background-color: var(--color-primary); border: none; /* Removes extra border that FF applies */ border-radius: 50%; height: 1.25rem; width: 1.25rem; } .fs-slider::-webkit-slider-thumb { appearance: none; background-color: var(--color-primary); border-radius: 50%; height: 1.25rem; margin-top: -0.375rem; /* Centers thumb on the track */ width: 1.25rem; } .fs-slider:focus-visible::-moz-range-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } .fs-slider:focus-visible::-webkit-slider-thumb { outline: 2px solid var(--color-primary); outline-offset: 2px; } } @layer utilities { .bg-caret-down { background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' fill='none' viewBox='0 0 20 20'%3e%3cpath stroke='%236b7280' stroke-linecap='round' stroke-linejoin='round' stroke-width='1.5' d='M6 8l4 4 4-4'/%3e%3c/svg%3e"); } .bg-checkbox-checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3cpath d='M12.207 4.793a1 1 0 010 1.414l-5 5a1 1 0 01-1.414 0l-2-2a1 1 0 011.414-1.414L6.5 9.086l4.293-4.293a1 1 0 011.414 0z'/%3e%3c/svg%3e"); } .bg-radio-checked { background-image: url("data:image/svg+xml,%3csvg viewBox='0 0 16 16' fill='white' xmlns='http://www.w3.org/2000/svg'%3e%3ccircle cx='8' cy='8' r='3'/%3e%3c/svg%3e"); } .bg-switch-thumb { background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='-4 -4 8 8'%3e%3ccircle r='3' fill='white'/%3e%3c/svg%3e"); } } Show more

How to use this form

Get started in just a few steps.

  1. Create a form on Formspree

    Create a free account and choose New Form.

  2. Add actions and validation rules

    Choose from our growing list of actions, from Airtable to Zendesk and everything in between.

  3. Update your form's action

    Replace with the form endpoint in the code above with the ID from your new form.
    <form action="https://formspree.io/f/{form_id}" method="post">

  4. Tweak your form's code

    Don’t forget to include a name attribute for every input.

  5. Deploy your form to your hosting platform

    Formspree works great with static websites, but also plays nicely with many hosting platforms like Shopify, Webflow and more. See the guides below.

How to Use This Form in Your Shopify Store

Follow these steps to copy and paste this form into your Shopify theme and get it working in minutes.

  1. Create a Form on Formspree

    Sign up for a free Formspree account and create a new form. Once created, you’ll get a unique form endpoint like https://formspree.io/f/your-form-id.

  2. Copy the HTML from this Library Page

    Scroll up and copy the full HTML form code shown above. Don’t forget to replace the FORM_ID in the action attribute with your actual form ID.

  3. Paste the Form into a Shopify Page

    Go to your Shopify Admin and navigate to Online Store > Themes > Customize. Select the page where you want the form to appear, then add a new Custom Liquid section. Paste the copied HTML into the Custom Liquid field and save.

  4. Copy the CSS Styles

    Scroll up and copy the CSS snippet provided on this page. These styles are optimized for the form layout and appearance.

  5. Paste the CSS into Your Shopify Theme

    In your Shopify Admin, go to Online Store > Themes > Actions > Edit Code. Open the assets/base.css file (or your theme’s main CSS file) and paste the copied CSS at the very end. Save the file.

  6. Preview and Publish

    Return to the page where you added the form. You should now see your styled Formspree form live in your Shopify store. Test it out and then hit “Publish” to make it live for customers.

Integration Guides

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What is a Support Request Form?

A support request form is designed to help users or customers submit technical problems, service issues, or account questions in an organized way. It usually includes fields for contact details, description of the problem, and optional file attachments. Support request forms are essential for any business offering digital products, SaaS tools, eCommerce services, or customer-facing applications, as they create a clear channel for resolving user issues efficiently.

With Formspree’s support request form template, you can quickly set up a professional support contact form on your site — no server-side setup needed. Submissions are automatically routed to your email or support system, and you can customize fields based on your support workflow. Thanks to spam protection and real-time notifications, Formspree helps you maintain high-quality support experiences while minimizing friction for both your customers and your internal teams.

FAQ

  • What is a request form?

    A request form is an online tool used to formally gather specific information or service requests from users. Request forms help streamline communication between users and organizations. When powered by Formspree, request forms are simple to embed, provide instant email notifications, and allow real-time viewing of submissions on the Formspree dashboard.

  • How do you write a request form?

    To write a request form, clearly define the information needed, such as user contact details, type of request, and any necessary additional information. Using Formspree, you can create a fully functional request form that not only collects data efficiently but also notifies your team immediately and stores responses securely for easy access.

  • What is a letter request form?

    A letter request form is used to collect information needed to generate formal letters, such as recommendation letters, employment letters, or verification letters. With Formspree as the backend, these forms can quickly capture necessary details and automatically notify the responsible party upon each submission.

  • What is a customer request form?

    A customer request form allows businesses to gather service, support, or product requests directly from customers in an organized way. Formspree-powered customer request forms simplify data collection, instantly alert your team via email, and make tracking and managing customer needs effortless through the dashboard.

  • What is request form data?

    Request form data refers to the information submitted by users through the request form, including names, contact details, specific requests, and additional notes. With Formspree, this data is securely stored, immediately accessible via your dashboard, and delivered to your inbox through automatic email notifications.

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